If you wish to change your delivery address, please contact us immediately and we will do our best to assist you in this matter.
In the event that we are unable to process the address change directly in our system, usually because the package has already been shipped, we will need to contact our courier to request a change of delivery address.
In order to help you further, we would really appreciate if you could provide us with the following information :
- First and Last name,
- Company name (if needed),
- Street name and number,
- Zip code and City,
- Phone number and Email Address.
Please be aware that an address change will delay the delivery time. Hermine Hold cannot be held responsible for any delay in delivery due to an address change requested by a customer.