You have the right to return products purchased directly from herminehold.com within 30 days of receiving the item(s) for a full refund.
The product(s) must be unused – in original packaging with labels and protective paper intact - and still in the same, new condition as when received.
Products purchased directly from herminehold.com can be returned to our warehouse by first contacting our support at firstname.lastname@example.org
Returns are currently free and will continue to be so if not otherwise stated on our main page or in this help section.
Please follow the steps below to return your order:
- "Submit a request" through the link below
- Select Return as topic and provide a return reason - send request
- We will get back to you as soon as possible with full return instructions.